5

Thank you Xanthe for the review. The Ford Expedition is really a great truck. We appreciate your business and for choosing Craig's Car Care to service your vehicle.

- Craig's Car Care
5

I'm a disabled USMC Vietnam vet, wounded in Vietnam and now dealing with Stage 4 Melanoma. My son and I flew from Oregon to pick up the van I won on eBay, from a person in Frisco, TX. The owner dropped the van, keys and signed title off at the hotel I was staying at, before I arrived, without ever meeting with me and going over the van, for our ride back to Oregon. It turned out that the van had both front tire stem, battery and steering column issues, along with no heat at all, just to name a few. These problems were never mentioned in the eBay listing. So, after calling for a tow, because the van was not driveable, it was towed to Craig's Car Care (CCC). The men at CCC were able to replace the front 2 tire stems, steering column and battery, so we could begin our drive back to Oregon. Because there was an electrical short, I had to remove the plus cable from the battery at night when we checked into a hotel. We were truly stuck as I couldn't drive the van in its condition as it was. The guys at CCC did a fine job with the steering column, tires and battery, to where I could carefully and slowly drive the van home. I must say that, other than the seller of the van, who lives in Frisco but is from New Hampshire, everyone else I met in Texas were very supportive and helpful to me as I was in a very difficult situation. This van was purchased to be the vehicle that would help bring local veterans to the VA hospital in Portland for our scheduled treatments. It still needs more repairs done to it to safely drive on the road, but we never could have made it back to Oregon without their assistance. When I needed help they came through for us in a big way. Now all I can try to do is to seek legal measures against the seller/owner. I'll always be grateful for Craig's Car Care for helping us in a very difficult situation. They were True Professionals. John McDonnell, Depoe Bay, Oregon.

Good morning John, thank you very much for the wonderful review. It was truly our pleasure and honor to help be a part of helping to get you your son and the van safely back home. We greatly appreciate your business and more importantly your service and sacrifice for our great country. Also our warranty goes with you all the way home through the Napa Auto Care system if you should ever need help in that area. Please don't hesitate to ask if we can ever be of assistance in any way. Thanks again and God bless. Signed Craig, Tina, Matt, Thad, Jaime,Brian, Robert, Markle

- Craig's Car Care
5

Good Morning Gerald, We hope all is well with the Mercury. Thank you for the review, we are always happy to be of service and appreciate your business.

- Craig's Car Care
5

Pleased with the job that was done on my car and especially pleased with employees. They were most courteous and professional. Hope I don't need more repair work, but if I do, I'll call them.

Good Morning Gerald, We hope all is well with the Mercury. Thank you for the review, we are always happy to be of service and appreciate your business.

- Craig's Car Care
5

Great communication, love the pictures updates.

Good afternoon, Thank you and it was our pleasurer to be of service. We appreciate our business and look forward to being of service in the future.

- Craig's Car Care
5

Most impressed they saved all radio and computer memories while changing the battery. They had to remove windshield wipers and a panel to get to the battery. I thought it was a fair price for all they had to do. I am a long time customer and have always received quality work.

Good Morning John, Thank you for the review and trusting us with the service and repair for your Ford Escape. We appreciate your business and trust over these past 20 years.

- Craig's Car Care
4

Good Morning Miguel, Thank you for the review and we appreciate your business. On your next service we will work even harder for your complete satisfaction to earn that 5th star. :) It was our pleasure to be of service.

- Craig's Car Care
5

Craig and his guys do a great job and focus on the details and always keep you informed on what is going on. I wouldn’t take my car anywhere else.

Good morning Billy, we really appreciate the review of Craig's Car Care. We take great pride paying attention to the details and sharing all the information with our clients. Thank you for your business.

- Craig's Car Care
5

Great customer service and quality work

Good morning Aaron, thank you for the review and we appreciate your business. It was our pleasure to be of service.

- Craig's Car Care
5

Craigs Car Care is top notch. Diagnosed my problem and fixed it promptly. The Ford dealerships should try taking a page out of their book.

Good Morning Wes, thank you for the great shout out and for choosing us to be your service provider. It was our pleasure to be of service.

- Craig's Car Care
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