Allen Auto Repair

They have done it again! I love the detailed diagnostic report complete with images, descriptions, videos, and labeled from urgent to suggested services. Once that has been sent they give you a call shortly after to answer any questions and to start work on what you decide. They mentioned the 2 tires that needed replacing in which we had scheduled to be replaced at discount tires the next day under warranty. They rotated the tires to put the 2 good tires in front. Also, we asked for an alignment but they did not complete. They knew it was a waist of our money to do this work because discount tire would do their own thing. They just told us to come back once the new tires were on! These guys are thorough, kind, and informative. Once the work is complete they even offer to drop your vehicle off at your home. I do not feel haggled or pressured and the work and extra service they provide makes this experience easy. This is your place to go! Thanks again Matt and all who took care of my husband’s Harley F-150. As particular as he is about his vehicle you guys take extra care! Thanks! Stephanie and Jason Reynaga

Good service as always.

Very pleased with work and service . Fast and efficient. Very courteous staff

Guys were professional and service oriented. Great experience!

They were extremely quick, efficient and kind! 10/10 would recommend!

Craig’s Shop appeared on scene early 90s, late 80s - don’t remember? Ask him for the start up date but that’s how long he and his crew have assisted me and the Fire Department! A great resource!

First time using a service shop that was not part of the dealership where our vehicle was purchased. Making the appointment was easy and confirmation was received in advance. Arrived shortly after 7am and was told they had a large queue but would do their best to complete same-day maintenance. 6 hours later, received the inspection report, followed by a call to confirm which services I’d like performed. Along with the scheduled maintenance, a coolant repair item was added. 3 hours later (4pm) I received a call that our vehicle was ready. We took it on a quick out-of-town road trip the day after and it has been driving great! The price paid, while not overly competitive, was fair and I would trust Craig’s with my business again in the future.